Where are you located?
We're located in Canberra, ACT
I live in Canberra, how can I get my hands on some chocolate?
If you're a Canberra local like us (or perhaps you're in town visiting), you can place an order online for local delivery to your home or work. You can also check out our list of stockists here online so that you can shop in store or check out our upcoming events on our home page to find our next pop-up where you can come and say hi.
How does local delivery work?
If you're located in the Canberra region, select the 'delivery' option when adding items to your cart (you may need to input your address for this to work).
Local delivery is a flat rate of $7 but free for orders over $80.
If you won't be home for your delivery, please leave a note about where is best to leave your chocolates so that they will be safe and out of the sun. During the warmer months, we recommend leaving a cooler bag out for us to put them inside.
Do you offer shipping if I'm not in Canberra?
We offer shipping Australia-wide.During the warmer months, we only offer express post and pack all orders with insulated bubble wrap and ice for safety from the heat but unfortunately we can't guarantee it won't melt so buyer discretion is advised.
During the winter months we offer regular and express options, plus the cooler temps will ensure your chocolates arrive safely.
Can I pick up my order?
We don't offer pick up for online orders. As we are a super small team, working some wacky hours on some occasions, we're not currently able to offer pickup from our kitchen.We occasionally offer pickup from our pop-up locations but this is a limited service and not always available.If delivery just doesn't work for you, we recommend coming to visit one of our pop-ups (info on our home page) or checking out our stockists.
Why are your chocolates so expensive?
At first glance our prices may look quite high and in comparison to the mass produced chocolates you can find in supermarkets, our chocolates definitely seem expensive.
We try to keep our prices reasonable for the products that we offer but there are a few factors which contribute to the higher pricing -
Quality of chocolate-We use ethically and sustainably sourced chocolate in all of our creations. The cocoa farmers are paid a liveable wage for their beans and don't use slave or child labour. We work with Valrhona chocolate. Valrhona are a B-corp certified company which brings validity to their claims of being ethically and sustainably sourced.
High quality ingredients-We use high quality ingredients in our products, especially Australian grown where possible. The difference is in the taste which is an important part of why our chocolates are so loved.
Australian made packaging-We love to support local and Australian businesses. All of our chocolates are packaged in Aussie made packaging and our labels are designed and printed locally too. It's important to us to support small Australian businesses and we are happy to pay higher prices for things we use in our business.
Everything is made by hand- all of our products are hand-made and hand packaged. There is so much care that goes into every product we create.